LEADING AND MANAGING PEOPLE
Establishing Culture
The behaviours in the table below show how you can demonstrate the skill of Establishing Culture at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.
Level 4
- Influences a constructive, collaborative, and effective culture, congruent with the organisation's values, and communicates the organisation identity, spirit, values, morale, and pride.
Level 5
- Creates, and communicates the importance of, a collaborative and constructive culture, and holds self accountable for role modelling behaviours to support it.
Resources
Below you will find learning resources to help you develop the skill of Establishing Culture. Click on the links to access the resources.

This PDF explains what values are and why they are important, as well as how they impact behaviour and relationships. Values underpin a lot of beliefs and attitudes, and can often be a source of conflict. Understanding how they work will enable you to tap into a person’s motivation and lead them more effectively.
Making Values Work
In this PDF you will discover techniques and suggested phrases to help you use values in various situations. This builds on the information covered in ‘How Do Values Work?’, in which the nature of values is explained.

VIDEOS
Creating a Fair Culture
This video (presented by a Professor of Applied Neuroscience) explains how the brain assesses fairness, and how people respond differently to a situation, some seeing it as fair, and others feeling it as unfair. It will help you to recognise when people are likely to feel unfairness and gives you helpful tips on how to create a culture of fairness.
Societal and Personal Values
This video is useful if you or members of your team are experiencing low levels of loyalty or are overwhelmed. It looks into what values are and how they work in the brain, how values affect our behaviour and how we relate to others, or our environment, and gives tips about how to engage with values to help create a more effective and energised team.
How Do Values Work?
This video explains what values are and why they are important. Values underpin behaviours, beliefs, emotions, motivations, and attitudes. Learn how to recognise and find out your own and others’ values and build them into how you understand yourself, how you understand and approach others, and how they enable you to motivate, lead and manage more effectively.
Making Values Work
This video builds on the information covered in ‘How Do Values Work?’, in which the nature of values is explained. In this video you will discover techniques, questions to ask, and suggested phrases to help you use values in various situations such as influencing and handling conflict.

Values
Read and/or watch 'How Do Values Work?' and 'Making Values Work' so that you appreciate behaviours and values are connected. Consider what you want the values of your part of the organisation to be. Discuss your team members what is valued by them and why. Your behaviour will be a role model for these, discuss what behaviour is important.
Do your processes and governance support the culture you want? Consider changing them so that they are congruent with the culture you say you want.
A fair culture
Watch Creating a Fair Culture for a neuroscientist’s expert tips on how to do this.
