LEADING AND MANAGING PEOPLE

Motivation to Lead and Manage

The behaviours in the table below show how you can demonstrate the skill of Motivation to Lead and Manage at each of the competency levels in which it appears. Click on the plus sign to show the behaviours at that level.

Resources

Below you will find learning resources to help you develop the skill of Motivation to Lead and Manage. Click on the links to access the resources.

PDFs
How Do Values Work?
This PDF explains what values are and why they are important, as well as how they impact behaviour and relationships. Values underpin a lot of beliefs and attitudes, and can often be a source of conflict. Understanding how they work will enable you to tap into a person’s motivation and lead them more effectively.

Understanding Rights and Responsibilities
This PDF covers the difference between a right (something you have the freedom to do taking only yourself into account) and a responsibility (something you are required to do to take other people into account) and how to maintain a fair balance between the two. It will help you reach a constructive outcome if there are problems and disagreements.

Rights and Responsibilities at Work
This PDF builds on the information outlined in ‘Understanding Rights and Responsibilities’ and gives some examples of managers’ and employees’ rights and responsibilities, and how they compare to each other. This is a good PDF to use if you are doing this exercise with your team or manager and need some examples to get you started.

Making Values Work
In this PDF you will discover techniques and suggested phrases to help you use values in various situations. This builds on the information covered in ‘How Do Values Work?’, in which the nature of values is explained.

VIDEOS
Rights and Responsibilities
This video explains how clarifying rights and responsibilities can lead to a more assertive mindset and approach and how, when out of balance, they lead to aggressive or non-assertive states of mind and behaviour. You can use the technique to help yourself to handle difficult or unfamiliar situations better, and coach anyone in your team who also needs support to become more assertive and effective.

Making Values Work
This video builds on the information covered in ‘How Do Values Work?’, in which the nature of values is explained. In this video you will discover techniques, questions to ask, and suggested phrases to help you use values in various situations such as influencing and handling conflict.

ON THE JOB ACTIONS
Know yourself
Managing and leading people requires a particular mindset, where you derive satisfaction from facilitating the results of others. Reflect on your own values after reading and/or watching 'How Do Values Work?'. Can you revisit what you think is important about your job and look for ways of attaching these values to the results and relationships with your team? Talk to an experienced manager about how they find satisfaction.


Know your rights
Managing and leading people requires the appropriate use of managerial power. Sometimes this feels uncomfortable. Read 'Rights and Responsibilities at Work' and identify a) what you specifically have the right to do and b) the corresponding responsibilities that mean you won’t abuse your rights and power.

Use values to motivate yourself and others
A typical concern for a manager is how to motivate others, this can make you feel that the job is too hard to do successfully. Read and/or watch Making Values Work to get more insight on how to understand and use values every day.