Below you will find learning resources to help you develop the skill of Role Modelling. Click on the links to access the resources.
PDFs
Understanding Rights and Responsibilities
This PDF covers the difference between a right (something you have the freedom to do taking only yourself into account) and a responsibility (something you are required to do to take other people into account) and how to maintain a fair balance between the two. It will help you reach a constructive outcome if there are problems and disagreements.
Rights and Responsibilities at Work
This PDF builds on the information outlined in ‘Understanding Rights and Responsibilities’ and gives some examples of managers’ and employees’ rights and responsibilities, and how they compare to each other. This is a good PDF to use if you are doing this exercise with your team or manager and need some examples to get you started.
Choosing the Right Management Style
Different employees require different leadership styles, sometimes at different points in their careers. The model outlined in this PDF explains four leadership styles based on the level of task engagement and relationship engagement required for each. The ability to shift between them as and when required will make you more adaptable to the needs of your team.
VIDEOS
Rights and Responsibilities
This video explains how clarifying rights and responsibilities can lead to a more assertive mindset and approach and how, when out of balance, they lead to aggressive or non-assertive states of mind and behaviour. You can use the technique to help yourself to handle difficult or unfamiliar situations better, and coach anyone in your team who also needs support to become more assertive and effective.
The Neuroscience of Confidence
This video (presented by a Professor of Applied
Neuroscience) explains how the brain creates a feeling of trust in self and
others. It shows you how trust and confidence play a very important role in
many areas and skills and why this matters, especially if you are a manager or
leader. Understanding these mechanisms, and following the advice given, will
help you to develop greater trust and confidence in yourself and in others.
ON THE JOB ACTIONSYour behaviour
Ensure that your own behaviour and actions are seen as setting a good example to others. Ask for feedback from others about what is important to them in your behaviour.
Values
Ensure that you understand the organisation’s values and how to demonstrate them. Review your behaviours, especially after a stressful period. Do you need to go back and apologise to anyone?
Your style
Use the right leadership style, see 'Choosing the Right Management Style' so that you engage with your team members in a way that is comfortable and effective for each one.
Understanding your role
Read and/or watch Rights and Responsibilities at Work and examine the examples given here. Are there any others that apply to you and your team because of the circumstances? Are there any that apply to you and your customers? Clarifying these gives you confidence, certainty and helps you to demonstrate integrity, especially when things are tough.
