Communication
What is Communication?
The ability to make a constructive impact and be assertive with good self-awareness and self-control, communicate well verbally and in writing, be a good listener, and be able to build rapport. The ability to adapt communication style appropriately, plan to influence, use a range of influencing styles, manage interactions, and achieve interactive outcomes including meetings and presentations.
Skills and Behaviours
On this page you will find the resources to help you develop the skills and behaviours of Communication.
The skills are included in the behavioural competency cards and the 360 feedback questionnaires. Use the links below to find the resources you need. These resources include reading materials, videos, and on the job actions. Think about your preferred learning style and pick resources that you personally will find helpful for your development.